Kay Gimmestad - NYC Area Workplace Performance Issues
 
  • Home
  • Biography
  • Workplace Performance
  • Short-Term Solution Focused Counseling
  • Organizational and Community Trauma
  • Substance Abuse & Addictions
  • Blog
  • Client Profiles
  • Contact
  • Resources

Who Can Help Me with My Boss?

9/23/2019

0 Comments

 
Picture
​Lisa* charged into the office and sat down with a sense of defiance that I hadn’t seen in a while. She is fed up with her situation at work and has finally decided to do something about it. There have been several managerial changes which has led to a deterioration of her work with customers. For the past year, she has tried over and over to discuss the issues at work with her boss and he either cuts her off, dismisses her, or changes the subject. More importantly, she cannot locate him when she needs to discuss something. “He always disappears in one form or another” she exclaims, “I am going to HR!”
 
After she calmed down, she was able to take a less defiant stand and said she needed to take some time to consider her course of action.
 
Lisa and I have spent time in our coaching sessions addressing how to best help her perform the duties of her job. We also discussed what she can do to receive support from her boss given the impact of the changes on her work. She had considered going to Human Resources as they are independent of her department and uninvolved in the conflict.  
 
Some Things to Consider
 
If you feel that your situation needs to be brought to a higher level the following are some things to consider.

  • Have you considered speaking to a trusted coworker about your experience with all the changes?
  • Have you prepared an agenda of the issues that you want to cover? Some people find it helpful to provide a script with specific concerns and the timeline for which they occurred. This will keep the meeting structured and focused on key issues versus every big and small issue that comes up at work.
  • Have you spoken to another supervisor about your concerns? If you phrase it that you are concerned about how the problems impact customers and the services rendered to them, you are more likely to be heard.
  • Were you satisfied with the outcome of the meeting? If not, do you want to schedule a follow-up meeting or speak to someone at the next level?
 
If you cannot speak to another manager about your boss, you can consider going to HR to discuss your concerns. They are trained to be an independent third party in the workplace. The only thing to remember is that depending on the type of issues that you address with HR, they may not be able to keep the conversation confidential if it impacts safety or customer service.
 
Remember, no matter who you speak to or how the conversation goes, it’s important to listen and be professional. Even if the meeting doesn’t go as planned, you were able to engage in a difficult conversation. Ultimately, this is a first step in improving your job performance and being the best employee that you can be.
 
 Kay Gimmestad, LCSW-C is a business coach and clinician in New York City with 20 years of experience working in the profit and not for profit sectors of Human Resources, Health and Human Services. She has built a reputation for being highly skilled in facilitating behavior change while working with employees, both individually and in groups, on matters relating to performance management, substance abuse, crisis intervention, and stress/wellness.
0 Comments



Leave a Reply.

    If You Have a Problem Employee or an Employee with a Problem...

    Author Kay Gimmestad is a Business Coach and Clinician with 20 years of experience working in the profit and not for profit sectors of Human Resources, Health and Human Services. In this blog, she shares case studies and other observations from her decades in the field. 

    Archives

    April 2025
    February 2025
    November 2024
    September 2024
    July 2024
    May 2024
    April 2024
    February 2024
    January 2024
    November 2023
    September 2023
    July 2023
    May 2023
    March 2023
    January 2023
    December 2022
    October 2022
    August 2022
    June 2022
    May 2022
    March 2022
    January 2022
    November 2021
    September 2021
    July 2021
    May 2021
    March 2021
    February 2021
    December 2020
    October 2020
    August 2020
    June 2020
    May 2020
    March 2020
    January 2020
    November 2019
    September 2019
    July 2019
    April 2019
    March 2019
    January 2019
    December 2018
    November 2018
    October 2018
    September 2018
    July 2018
    June 2018
    May 2018
    April 2018
    March 2018
    February 2018
    January 2018
    December 2017
    November 2017
    October 2017
    September 2017
    July 2017
    June 2017
    May 2017
    April 2017
    March 2017
    February 2017
    January 2017
    December 2016
    November 2016
    October 2016
    September 2016
    July 2016
    June 2016
    May 2016
    April 2016
    March 2016
    February 2016
    October 2015
    September 2015
    August 2015
    July 2015
    June 2015
    April 2015
    March 2015
    February 2015
    January 2015

    Categories

    All

    RSS Feed

Powered by Create your own unique website with customizable templates.